At Klein, we are committed to helping you maintain the performance and reliability of your side scan sonar system over the long term. Here’s what you need to know regarding service options:
Do We Offer Service Plans?
Typically, we do not offer standard service plans for side scan sonar systems. Instead, we take a proactive approach at the time of purchase to help you prepare for long-term maintenance.
Spare Parts Recommendation
At the time of order, we will recommend a set of spare parts tailored to your specific system and expected usage conditions. These recommendations are designed to help you handle routine maintenance and minimize downtime.
Requesting Service Later
If your sonar system has been in the field for several years and you believe it requires inspection or repair, we may be able to service the unit upon request. This is considered on a case-by-case basis and depends on the condition, age, and location of the equipment.
- To initiate a service request, please use the designated online form.
- Provide the serial number and brief history of the system’s usage.